Man Orders Rs 3 Lakh Graphics Card, Gets Detergent Instead; Alleges Amazon Scam

New Delhi: A man named Swagat Nayak, ordered a Gigabyte RTX 5090 graphics card from Amazon, costing approximately Rs 2.9 lakh, but instead received a packet of watch detergent. The order was fulfilled by Amazon, meaning the product is packed and shipped from the company's own warehouse. This mistake has surprised people.

What happened regarding the refund?

Swagat Nayak alleges that Amazon initially refused to refund him. Later, when his post went viral and he complained to the National Consumer Helpline, the company promised a refund. However, it continued to delay. According to Nayak, the refund was initially promised by March 30, but was later postponed to April 7.

"Amazon initially denied the refund. After my posts blew up and I filed a National Consumer Helpline case, they promised a refund to quiet things down. Now, they are just infinitely stalling," said Nayak in a post.

Why the allegation of 'internal fraud'?

Following the delay in the refund, Nayak personally initiated an investigation. During the investigation, he claims to have uncovered some surprising facts. The invoice from seller Fab World Point was in the name of a man named Mohammed Khalid.

The invoice showed 0 per cent GST, which is suspicious. The HSN code was also incorrect. Two different businesses were found linked to the GSTIN, one for clothing and the other for cement tiles.

Nayak says that all these facts made him suspect a big organised fraud.

"It had a fake zero per cent GST charge, and the HSN code on the invoice literally does not exist," he said.

What is the second incident?

Nayak said another user had ordered a GPU but received a packet of sugar. He sent a legal notice, and then received an email assuring a refund. Surprisingly, the support employee who sent the email was also named Khalid, which further aroused Nayak's suspicions.

"I found another buyer on X (Johnson Augustine) who ordered a GPU and received a packet of sugar instead. Johnson actually sent legal notices to Amazon. Shortly after, he posted an update showing a manually typed email from an Amazon employee saying, 'I will be issuing a refund.' The first name of the Amazon support rep who manually typed that email to him? Khalid," he stated.

Why did location connection raised questions?

According to Nayak, the GST-related address found is very close to Amazon's warehouse in Okhla, Delhi. Furthermore, this location is also said to be near the Gigabyte India office and the WPG Computers office.

"But here is the crazy part: the administrative office registered under this GST is located at almost the same address as the Amazon warehouse in Okhla, as well as being very near to Gigabyte India's office as well as the office of WPG COMPUTERS AND (INDIA) PRIVATE LIMITED who have actually imported that GPU, to India," Nayak said.

What will Nayak do next?

Swagat Nayak said he has filed a complaint with the National Cyber ​​Crime Branch and is preparing to send a legal notice to Amazon. He said this is no longer just a matter of Rs 3 lakh, but could reveal a larger scam.

"I am not backing down. This isn't just about my Rs 3 Lakhs anymore; this is a massive, organised internal fraud ring operating right out of Amazon's own logistics hubs," he added.